Do I Need to Unlock My Phone to Use eSIM?

Yes, in most cases, your phone must be unlocked to use eSIM from a different provider. If your device is locked to a specific carrier, it may restrict eSIM activation unless you are using an eSIM profile from the same carrier. To check if your phone is locked, go to your device settings or contact your current mobile provider. If your phone is locked, you will need to request an unlock from your carrier, which may require meeting certain conditions like completing your contract or paying off any outstanding balance.

Even if your phone supports eSIM, regional restrictions and carrier policies can impact eSIM functionality. Some phones sold in specific regions may have eSIM disabled, even if the same model supports eSIM in other markets. Before purchasing an eSIM, ensure your device is both eSIM-compatible and unlocked. You can verify your phone’s compatibility by checking our eSIM-compatible devices list.